Responsible gambling

Responsible Gaming at Jammy Monkey

At Jammy Monkey, we prioritize responsible gaming practices to ensure that our players can enjoy their favorite slots and scratchcards while maintaining control over their play.

Setting Deposit Limits

We recommend setting deposit limits daily, weekly, or monthly to manage your spending. You can do this in the My Account section of our website.

• Daily limit: Set a maximum amount you are willing to spend per day.
• Weekly limit: Determine how much you want to wager each week.
• Monthly limit: Establish your maximum expenditure for a calendar month.

Reality Checks and Session Reminders

To help you stay aware of your gaming, we offer:

• Reality checks: Take regular breaks from playing to assess your situation.
• Session reminders: Set timer limits on your game sessions to prevent extended play periods.

Time-Outs and Self-Exclusion

If needed, take a break with time-outs or self-exclude yourself entirely:

• Time-out: Close your account for a specified period (e.g., 1 day to 6 months) without permanent consequences.
• Self-exclusion: Block access to the website and other associated accounts from our company for a minimum of six months.

Tools for Responsible Gaming

Our tools are designed to assist you in maintaining responsible gaming practices. If you're experiencing problems, don't hesitate to seek help:

• Self-assessment quizzes can be found on external websites like GamCare or GambleAware.
• Consult reputable organizations such as the National Gambling Helpline (0808 8020 133) for support and guidance.

Our Commitment

We take your safety seriously. Our website is certified under SSL encryption to safeguard all transactions, maintaining a secure environment for our players. We also work closely with independent auditors like eCOGRA or iTech Labs to ensure fairness in our games' outcome generation using random number generators (RNGs).

Regulatory Compliance

As an operator licensed by the UK Gambling Commission (UKGC), we adhere strictly to all regulations, including:

• Age verification: We verify each player's age at the point of registration and on any deposits made thereafter.
• GAMSTOP participation: Our website recognizes users' decisions to block online gaming activities through this scheme.

If you're experiencing issues or concerns related to responsible gaming or your account security, please reach out via live chat (24/7) or contact our dedicated support team by email at [email protected].